Refund policy

All Sales Are Final

All items sold on our store are final sale. We do not accept returns, exchanges, or refunds once an order has been placed. Please review your order carefully before completing your purchase.

Shipping Delays

Due to the current Canada Post strike and other courier delays, your order may take longer than usual to arrive. We appreciate your patience and understanding during this time.
By completing your purchase, you acknowledge and accept the possibility of extended shipping times.

International Orders and Duties

For orders shipped outside Canada, customers are responsible for all customs duties, taxes, and import fees charged by their local authorities.
We cannot control or predict these costs, and we are unable to issue refunds for orders that incur duties, taxes, or are delayed by customs processing.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery info@nabtopfashion.com with your order number and clear photos of the issue.
We will review your case and, if eligible, provide a replacement or store credit at our discretion.